Frequently Asked Questions
It’s one of the most asked FAQs; IPTV, also known as Internet Protocol Television, is where the internet is being used as a medium to send television channels to your TV at home. In other words, you use your internet connection to watch TV Channels, movies, Sports live, and TV shows without an antenna or a dish.
Well, when you get a dish TV connection, it is important to install the dish connection and decoder. However, you don’t need to go through all that hassle with IPTV. You will be able to use the existing broadband connection to get media content. This is a cheaper and hassle-free alternative to traditional satellite TV.
In fact, to use IPTV you need to be equipped with a high-speed broadband connection. The speed of the broadband connection should be at least 8Mbps
It is important to make sure that you have the appropriate speed needed for media streaming throughout the day. You can use www.speedtest.net to check your broadband connection speed. Then you can make a decision on how to proceed.
Sure, you will be able to use IPTV in an apartment. All you need to have is a high-speed internet connection to the apartment.
After purchasing your IPTV Subscription, we will send your m3u list or the portal to your email within 24 hours. Then you should follow our instructions to get your IPTV Service up and running. You must ensure having your device is connected to the internet and supports IPTV
Your subscription will be activated from the moment where you receive login credentials. You might be able to get the credentials immediately. because the email will come to you eventually.
Your account will allow you to connect with IPTV Smarters app is a great streaming video player that allows IPTV customers or end users to stream content such as Live TV, VOD, Series and TV Catchup provided by you; on their Android and iOS devices, Smart TV, and even on their macOS/Windows PC/Laptop.
*As the first thing, you need to ensure that activation details are correct.
*Then you need to make sure that the internet connection is working.
*Make sure that other devices connected to the network, such as your laptop are not overloading the network and consuming bandwidth.
*Ensure having a download speed of at least 4Mbps and upload speed of 1Mbps.
*Reboot the device, wait for 30 seconds and turn it on.
*If there is an issue with the connection, you should double-check credentials on another device.
*Check if the device has got the latest firmware updates and the app has got the latest software updates.
*Double-check the download speed on your computer.
*Check if there are any bandwidth-consuming apps are running. If so, you need to quit them.
*Then you need to make sure that the internet connection is working.
*Make sure that other devices connected to the network, such as your laptop are not overloading the network and consuming bandwidth.
*Ensure having a download speed of at least 4Mbps and upload speed of 1Mbps.
*Reboot the device, wait for 30 seconds and turn it on.
*If there is an issue with the connection, you should double-check credentials on another device.
*Check if the device has got the latest firmware updates and the app has got the latest software updates.
*Double-check the download speed on your computer.
*Check if there are any bandwidth-consuming apps are running. If so, you need to quit them.
Issuing a ticket for account activation or technical support will get a response between 1 hour to 2. But we intend to reply within the hour of receiving the mentioned tickets. But during peak hours this can take up to 3 hours.
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